Hosted Business Phone Systems – Cloud solutions with no system hardware or maintenance costs

Prodec Networks’ hosted telephony solutions are ideal for businesses looking to increase agility, resilience and flexibility within their organisation, whilst reducing overall costs. An alternative to on-premises phone systems, Prodec’s hosted business phone systems are fully managed, easy to use, and extremely reliable.

Built on ShoreTel technology, Prodec’s hosted phones are feature-rich, make communications simple, and are great value. This platform is then deployed to a private cloud environment, and with a range of customisable hosting options available, the final solution is built to bespoke specifications.

Prodec’s experienced team of telephony experts will work with you to fully understand your communications requirements, and will conduct a thorough review to ensure your investment is maximised. This process includes:

  • Business case consultation and ROI analysis
  • End-to-end solution design
  • Detailed process for implementation
  • Third party applications integration for added functionality
  • Post implementation support services


Following the deployment of your new business phone system, Prodec can offer a range of support services that include user training, break / fix, and update installations.

Benefits of a Prodec Hosted Business Phone System include:

Reduced Expenditure

With expensive on-site equipment no longer a requirement, costly maintenance, servicing and upgrades become a thing of the past.

Increased Flexibility

Enhanced mobility keeps employees connected to colleagues and customers, by providing them with office phone features and functionality wherever they go.

Resilient connections

Your infrastructure is protected in Prodec’s resilient and secure hosted environment, ensuring your flow of communications can continue as normal around the clock, even in the event of disaster.

Cloud agility

Prodec’s hosted phone system grows alongside your business, and with no hardware on site to maintain, user management and automatic updates are simple and instantaneous.  

Greater Support

Prodec offers comprehensive support services that suit your business requirement, including remote and onsite telephone technical support. Prodec also provides administrator and end user training to get you up and running as quickly as possible.

If you would like to discover more about how Prodec’s hosted phone systems could benefit your business, or if you require support with the expansion or modernisation of your existing phone system, contact one of our experienced team of advisors today.


Related sources:

Datasheet: Introducing ShoreTel Connect

On Premise Vs. Cloud – How should you host your communications environment?

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