Delivering Hospitality IT solutions to improve customer service, relieve seasonal strains and increase staff productivity.
Prodec Networks recognises that today’s successful hospitality organisations rely heavily on sufficient, high performing IT networks to exceed customer expectation and support customer engagement. But, with seasonal demands and peak periods often creating additional pressure, preserving reputation and meeting customer expectation often becomes a challenge.
From flexible managed services, to efficient customer facing services, the team of experts at Prodec Networks can offer you professional help in creating a tailored solution bespoke to your hospitality business needs.
There's probably no other industry where it's more important that you make sure your customers are as happy as possible at all times. Prodec can help your business go above and beyond expectations with supporting customer experience technology solutions, such as intelligent & secure guest wifi and beacon technology.
Keeping your staff connected and available around the clock can improve efficiency and enhance productivity, especially on larger sites or when your employees need to connect away from a desk. Solutions such as bring your own device (BYOD), business wireless, bonded 3G/4G and unified communications will mean your employees are always on call.
Virtualising your network environment can have many benefits, especially if your infrastructure is massive or across multiple sites. Solutions such as hosted data storage, server virtualisation and cloud hosting can optimise your network and also reduce costs.
Prodec also offers a number of supporting services to help ensure your network always runs as efficiently as possible. These include support & maintenance contracts, global engineering and commodity sourcing.